For hospital groups, lodges and hotels, the laundries that serve them, and facilities teams

Every sheet, room and asset, accounted for.

Linen Management Solutions (LMS) keeps one record of your linen, your rooms and your assets, captured on the phone where the work happens. Choose the service you run and the page follows it.

Book a walkthrough What every service shares

In use at a South African private hospital group and its laundry contractors
A phone app for Android and iPhone, and a web portal for managers

Replenishment PerformanceLast 7 daysDemo Hospital

Location	Required	Delivered	Filled
Ward 4 Surgical	214	184	86%
Ward 2 Medical	188	182	97%
Maternity	142	134	94%
ICU	96	96	100%

Illustrative data

On the Action List

Deliver clean linen to Ward 4: 6 draw sheets, 8 bath towels.

07:40LMS

Clean Count

Ward 4

Location QR scanned

Item	Ideal	Counted	Short
Draw sheet	24	18	6
Bath towel	30	22	8
Pillowcase	40	40	0
Fitted sheet	24	24	0
Blanket	12	13	+1

Submit

Choose a service

Linen Management: Hospitals

The ward counts. The laundry delivers. Both read the same record.

Ward staff scan the QR label on the wall and enter what is on the shelf. LMS compares the count with the level set for that ward and puts the shortfall on the laundry's Action List. Collections, washes and deliveries are captured on the phone where they happen.

On the phone: Ward, laundry and CSSD staff
On the portal: Hospital and group managers and administrators
Covers: Wards, the laundry, CSSD and theatres
Works with: and

On the ward

07:40LMS

Clean Count

Ward 4

Linen room

Draw sheet18

Bath towel22

Pillowcase40

Fitted sheet24

Blanket13

Bay B cupboardClick here to expand

Isolation roomClick here to expand

Submit

Phone app. Illustrative data.

On the laundry's Action List

Action ListTo do

Due soon0 h 25 min

Deliver clean linen Laundry to Ward 4 6 × Draw sheet, 8 × Bath towel

On track0 h 10 min

Collect surplus linen Ward 4 to Laundry 1 × Blanket

Illustrative data

At the ward door, by the bag

Dirty Bag CollectionWard 4, last 7 days

Bags collected: 56
Infectious bags counted by the ward: 14
Sealed: 14 of 14
Contents written on the outside: 13 of 14

Illustrative data

On the portal

Replenishment PerformanceLast 7 daysDemo Hospital

Location	Required	Delivered	Filled
Ward 4 Surgical	214	184	86%
Ward 2 Medical	188	182	97%
Maternity	142	134	94%
ICU	96	96	100%

Illustrative data

For the CSSD team

CSSD Packing ReportTheatre complex

Theatre pack	To pack
General surgery pack Drape sheet 4, surgical gown 3, hand towel 6	7
Caesarean pack	2
Orthopaedic pack	0

Illustrative data

One day's round

07:40
Count the shelf
Ward staff scan the ward's QR label and enter what is on the shelf. A ward can be counted twice a day.
07:41
Shortfall raised
LMS compares the count with the level set for the ward. What is short goes on the laundry's Action List, and so does any surplus to collect.
08:10
Dispatch and receive
The laundry records what it sends. The ward checks it against what was dispatched, gives a reason for anything short, and signs.
09:15
Collect the dirty
Dirty linen is collected by the bag or item by item. Infectious bags are counted separately.
11:00
Wash and return
The laundry scans the machine, picks the wash programme and enters the load weight. Clean output, rewash and write-offs are recorded per item.

Also in this service

Theatre packs and CSSD: Define each theatre pack as the linen it holds. Each hospital switches on the packs it uses, CSSD rooms are counted in their own right, and the packing report says how many of each pack to make up.
Beds, PAR and occupancy: Set the linen one bed takes for each bed type, and a ward's requirement follows from its beds. Where the hospital's own system sends bed counts, a ward's linen bank can follow how full the ward is.
Off-site laundries: Dirty linen leaves with the driver's name and signature and is received back clean, item by item. A report shows what each contractor is holding.
Requests: A request by phone or at the counter is logged with who asked. People you allow can raise direct requests in their own name.
Incidents: A needle or other foreign object found in linen is reported from the phone with a photograph, and shows in the incident report by location.
Cost per bed day: Capture water, electricity and chemical costs each month. Management Reporting sets them against kilograms processed and bed days.

Linen Management: Hospitality

Two ways to run a property's linen. Choose per location type.

Guest rooms can be serviced from the housekeeper's trolley while the kitchen, the spa and the linen room are topped up to a set level. You set the way of working on the property, on a location type, or on a single location.

On the phone: Housekeepers, laundry attendants and stores staff
On the portal: Property and group managers
Covers: Guest rooms, linen rooms, stores and the laundry
Works with: and

Two working days

Switch between them. The times are an example of one day at a lodge.

Trolley

In the product: Housekept from the trolley

Housekeepers carry the linen. Clean stock sits in the laundry, then on a trolley in the housekeeper's name, and is exchanged room by room. This way of working runs together with Cleaning Management, which records the room visit.

06:10
Laundry shelves counted
The laundry attendant counts the clean linen on the shelves. That sets the laundry's balance for each item.
06:30
Linen signed out to a trolley
A housekeeper records the linen taken. It is on that housekeeper's trolley straight away, and somebody else at the laundry confirms it.
09:05
Room scanned, visit chosen
The housekeeper scans the room's QR label and chooses Departure clean, Stayover clean or Turndown.
09:08
Dirty out, clean in
The housekeeper records what is stripped and places clean linen up to the room's standard. Anything missing needs a reason and a note.
11:22
Guest request fulfilled
The front desk asks for two bath towels for a room. The request shows on the housekeeper's trolley screen and is closed in the room.
13:30
Trolley taken back
The laundry counts the clean and the dirty that come off the trolley. Any difference from what the trolley should hold needs a reason and a note.
17:40
Turndown
An evening turndown is recorded the same way, as a visit of its own.

09:08LMS

River Suite 2

Departure clean

Record the dirty

Sheet (holds 2)2

Bath towel (holds 4)3

1 missingWhy is it missing? Guest took it

Place clean

Sheet (holds 0 of 2)2

Bath towel (holds 0 of 4)4

Place clean

Phone app. Illustrative data.

Take back: Housekeeper 2

Item	Clean	Dirty
Sheet	4 (expect 4)	10 (expect 10)
Bath towel	5 (expect 6)	14 (expect 14)

1 short Reason for the difference: Miscounted

Illustrative data

Top up

In the product: Delivered and counted

The laundry delivers the linen. Clean stock sits in each linen room and store, and after each count it is topped up to the level you set.

07:10
Linen room counted
Staff scan the linen room's QR label and enter what is on the shelf.
07:11
Shortfall worked out
LMS compares the count with the level each item is topped up to, and raises the difference.
07:30
Laundry dispatches
The shortfall is on the laundry's Action List as Deliver clean linen. A part delivery stays on the list as Partly sent.
08:05
Delivery received and signed
The linen room checks what arrived against what was dispatched, gives a reason for anything short, and signs.
10:30
Dirty linen collected
Bags are collected and logged against the location they came from.
14:15
A request comes in
A request by phone or at the counter joins the same Action List.
16:00
Second count
A location can be counted twice a day, a set number of hours apart.

07:30LMS

Action List

To do (3)

Overdue

Due soon

On track

Due soon0 h 20 min

Deliver clean linen Laundry to Linen room, Floor 3 14 × Bath towel, 6 × Pillowcase

On track0 h 05 min

Linen request Laundry to Spa 10 × Pool towel

Phone app. Illustrative data.

Info: Linen room, Floor 3

Last clean count: Today 07:10
Bath towel: 26 / 40 -14
Pillowcase: 34 / 40 -6
Bath sheet: 20 / 20

Illustrative data

One property, both ways

LocationsDemo Lodge

Location	Type	Serviced by
River Suite 1	Guest Suite	Housekept from the trolley
River Suite 2	Guest Suite	Housekept from the trolley
Garden Villa	Villa	Housekept from the trolley
Linen room	Store	Delivered and counted
Spa	Spa	Delivered and counted
Kitchen	Kitchen	Delivered and counted

Illustrative data

On both days

Room nights: A property's occupancy is counted in room nights. They come from the property's own system where it sends room statuses, or are captured once a month.
Your words: The app and the portal say property, room and area. Location types are yours to name, such as Guest Suite or Villa.
The laundry's numbers: Wash programmes, load weights, water, electricity and chemical costs are on record, and Management Reporting shows them per room night.
Counts and budgets: Month-end stock takes, the Replacement Forecast and the linen budget work the same way whichever you choose.

Asset Management

Every asset on one register, with every service it needs and when it is due.

Vehicles, kitchen equipment, medical devices, fire and safety equipment, air conditioning, generators, IT and guest room equipment sit on the same register. Tag each asset with a QR label, and its type carries the service regimes that apply to it, including the ones marked as required by law.

On the phone: Maintenance and site staff, and anybody who reports a fault
On the portal: Site administrators and managers
Covers: Fifteen categories of asset, from IT hardware to fire equipment
Works with: Either linen service, and

Asset RegisterDemo SiteAsset Service Compliance, last 7 days

184

Compliant

Approaching due

Overdue

Excluded, not counted as compliant

Asset	Tag	Category	Location	State	Standing
Fire extinguisher 12 Fire extinguisher	F7K2QM	Fire Equipment	Corridor B	In Service	Compliant
Delivery vehicle 1 Vehicle	B3H8LW	Fleet & Mobile Equipment	Yard	In Service	Statutory: licence disc due soon
Cold room 1 Walk-in cold room	T5P1RC	Catering Equipment	Main kitchen	In Service	Compliant
Air conditioner 7 Air conditioning unit	9XD4TA	Hotel Equipment	Reception	Under Maintenance	Overdue
Generator 1 Generator	G2W6NE	Facilities & Physical Assets	Plant room	In Service	Approaching due
Laptop 0142 Laptop	L8R3VD	IT Hardware	Front office	In Service	2 required details missing

Illustrative data

Fifteen categories in the standard catalogue

More than 200 asset types to start from. You see only the categories that apply to you, switch on the ones you use, and add types of your own.

IT HardwareLaptops, servers, printers

Software & LicensingLicences, subscriptions, domain names

Cloud & Virtual AssetsVirtual machines, cloud databases

Facilities & Physical AssetsGenerators, HVAC, CCTV, buildings

Fleet & Mobile EquipmentVehicles, forklifts, trailers

Supporting RecordsContracts, warranties, leases

Hospital / Medical EquipmentVentilators, infusion pumps, hospital beds

Cleaning EquipmentScrubber-dryers, vacuums, chemical dosing

Hotel EquipmentAir conditioning units, minibars, pool plant

Catering EquipmentCombi ovens, cold rooms, dishwashers

Retail EquipmentCheckout counters, shelving, signage

Fire EquipmentExtinguishers, hose reels, alarm panels

Health & Safety EquipmentFirst aid kits, eyewash stations, gas detectors

Warehouse EquipmentPallet racking, conveyors, scales

Laundry EquipmentWashers, dryers, ironers, steam boilers

From a blank label to a certificate

Tag
Print the labels
Print QR labels on sheets or rolls. A label belongs to nothing until it is scanned onto an asset.
Enrol
Walk the site
Choose the asset type, read the serial number off the plate and photograph it. It works without signal.
Review
Check the draft
Each capture is a draft. A reviewer checks it against its photographs before it joins the register.
Service
Work the queue
Scheduled jobs appear when they fall due. A fault reported from the phone can be raised as a job.
Sign off
A second person
Somebody takes the job and records what was done. A different person accepts the work or returns it.
Certificate
On record
Accepting the work writes the service record and issues a numbered service certificate as a PDF.

10:14LMS

Report a fault

Demo Site

Which machineAir conditioner 7Air conditioning unit

What is wrongNot cooling, water dripping from the unit

Not tickedIt cannot be used at all

Photographs2 of 5 taken

Report it

Reported. Somebody at the site has been told.

Phone app. Illustrative data.

One extra for laundry machines. Each washer and dryer load is logged with its wash programme and weight, and the capacity report shows how fully the machines were loaded.

Job: Air conditioner 7 not coolingFault

OpenClaimedAwaiting Sign-offCompleted

What was done: Filter replaced, drain line cleared, unit tested
Done on: 9 Oct 2026, by the maintenance team
Sign-off: By somebody other than the person who did the work

Accept the workReturn for rework

Illustrative data

Service CertificatesDemo Site

Number	Asset	State
SC-2026-00412	Fire extinguisher 12	Issued
SC-2026-00409	Generator 1	Issued
SC-2026-00397	Cold room 1	Void, reissued

Illustrative data

What each type requires: An asset type sets the details an asset must carry and its service regimes, with the statutory basis and any accreditation the work needs.
Statutory work stands out: An asset with a regime marked as required by law shows whether that regime is met, due soon, never recorded or lapsed. The standard catalogue is a starting point and not legal advice. You confirm which duties apply to your sites.
History that stays put: Service history cannot be edited or deleted by users. A wrong entry is corrected by adding a new one, and a wrong certificate is voided and reissued.
Excluded is not compliant: The compliance report counts assets as compliant, approaching due, overdue or excluded. An asset that could not be measured is never a pass.
Assets in the stock take: Scan tags place by place. The count shows what was found where it is registered, what was found elsewhere, what is missing, and any unknown tags.
Retired, with its history kept: An asset that leaves service keeps its history, certificates and photographs, and can come back.

Cleaning Management

The paper sign-off sheet behind the door becomes a scan, a checklist and a record.

The cleaner scans the QR label on the door and answers the checklist for that kind of room, and the board shows which rooms were cleaned, when and by whom. It is released for lodges and hotels today. Office buildings, washrooms and hospital areas are planned and not released yet. Planned

On the phone: Cleaners, housekeepers and supervisors
On the portal: Site and facilities managers
Covers: Rooms at lodges and hotels today. Office buildings, washrooms and hospital areas are planned. Planned
Works with: , and

The board for the day

Every room for the day, as the work happens. The board is released for lodges and hotels. A board for office buildings is planned. Planned

Housekeeping todayDemo Lodge. Every room serviced by housekeeping, since midnight.Updated 10:42

Not started

In progress

Serviced

Flagged

Departures

Room	Guest	Status	Who	Checklist
River Suite 2	Departure	In progress Departure clean	Housekeeper 2 since 10:31	3 of 5
River Suite 5	Departure	Not started	None yet	None yet
Garden Villa	Departure	Serviced Flag: 1 missing	Housekeeper 1 finished 10:12	Done
River Suite 1	Stayover	Serviced Stayover clean	Housekeeper 2 finished 09:40	Done
River Suite 3	Stayover	Serviced Stayover clean	Housekeeper 1 finished 09:22	Done
Hill Suite 1	Vacant	Not started	None yet	None yet

Open room requests

River Suite 1: 2 Bath towel, asked at 09:22

Trolleys out

Housekeeper 2, since 06:34: 14 clean, 9 dirty

Missing today

Garden Villa: 1 Bath robe, Guest took it

Illustrative data

10:36LMS

River Suite 2

Departure clean

Departure checklist Still to answer: Minibar restocked, Photo of the bathroom

Bathroom cleaned *Yes

Floors swept and mopped *Yes

Anything broken? *No

Minibar restocked *YesNo

Take a photo Finish

Phone app. Illustrative data.

What it does today, and what is planned

Planned means on the product roadmap and not released yet.

A label on the door: Each room has a QR label. The cleaner scans it and the visit is recorded against that room, with who did it and when.
A checklist for each kind of room: Set the checklist per kind of room and per kind of visit. Every answer is saved the moment it is given, and a colleague can take a visit over.
A board in place of the walk-round: A supervisor sees which rooms are not started, in progress or done, on the portal or the phone. A room is flagged when a required question is answered No or linen is recorded missing.
Lodge and hotel housekeeping: Departure clean, stayover clean and turndown, guest requests closed in the room, and linen exchanged from the housekeeper's trolley. Today a room visit runs together with Hospitality linen, which supplies the trolley.
Fittings as tagged assets: With Asset Management, soap dispensers, toilet paper holders, hand dryers and sanitiser dispensers can be added as your own asset types and tagged. A broken fitting is reported as a fault against its tag.
A washroom inspection, as a form: A daily or weekly inspection can already run as an assigned form: scan the door label, answer the questions and add a photograph.
Fittings scanned during the clean Planned: The cleaner will scan each fitting as part of the room visit, and an empty or broken one will be recorded against it. Washroom fittings will join the standard asset catalogue.
A trolley for consumables Planned: Toilet paper, soap, refuse bags and cleaning materials will be signed out to a cleaner's trolley, used room by room and counted back in, the way the linen trolley works today.
Offices, washrooms and hospitals Planned: The same board will cover office buildings, washrooms and hospital areas, with a washroom check as a visit of its own. Today the board and room visits cover lodges and hotels.

Each person's record

Rooms serviced, days worked, the average and the longest visit, linen reported missing, trolley differences and requests fulfilled, over any period and day by day. The record names people, so it has its own permission, separate from the board.

Housekeeping recordDemo Lodge, last 7 days

Housekeeper	Rooms	Days	Average minutes	Long visits	Missing reported	Requests fulfilled
Housekeeper 1	38	5	24	1	2	4
Housekeeper 2	41	5	22	0	1	6
Housekeeper 3	29	4	27	2	0	3

Illustrative data

Forms

Any checklist or inspection, on the right phone on the right day.

A vehicle pre-trip check, a kitchen hygiene inspection, a fire equipment check, a plant room round. Build each one on the portal, assign it to a site and an app role, and it waits on the Action List until somebody fills it.

Built by: Administrators, on the portal
Filled by: Anybody holding the assigned app role, on the phone
How often: Once, every day, every week or every month
Used by: Any department: fleet, kitchen, maintenance, safety, housekeeping, laundry and wards

New formForms

Name: Vehicle pre-trip check
Where it applies: Only Demo Site

Question	Answer type	Required
Vehicle	Asset (QR)	Required
Odometer reading	Number	Required
Tyres, lights and brakes in order	Yes or no	Required
Fuel level	Single select	Required
Anything to report	Long text	Optional
Photo of any damage	Photo	Optional
Driver	Signature	Required

Approval steps: Entity Manager
Photographs: Up to 5 for each photo question
Sensitive: No, anybody with access to Forms can read the answers

Illustrative data

06:52LMS

Vehicle pre-trip check

Demo Site

Vehicle *

Delivery vehicle 1Tag scanned

Odometer reading *48210

Tyres, lights and brakes in order *Yes

Photo of any damage1 of 5 taken

Driver *Demo User

Goes for approval to: Entity Manager

Submit

Phone app. Illustrative data.

Build, assign, fill, approve

Build
Add the questions
Choose an answer type for each and mark the ones that must be answered.
Assign
Site, role and frequency
Choose the site, the app role that fills it, and how often it is due.
Fill
On the Action List
It shows under Forms to fill until somebody at the site fills it for the period.
Approve
If it needs sign-off
Add approval steps. They run in order, and any holder of the role can approve a step.

Assigned across departments

Assigned formsDemo Site

Form	Filled by	How often	Now
Vehicle pre-trip check	Report a Fault	Every day	Waiting
Kitchen hygiene inspection	Requests	Every week	Filled
Fire equipment check	Record a Service	Every month	Overdue
Pool and plant room check	Record a Service	Every day	Filled
Safety walk	Stock Take	Every week	Waiting
Maintenance handover	Record a Service	Once	Not started

Illustrative data

On the phone that morning

Action ListForms to fill

OverdueEvery month

Fire equipment check Was due yesterday

Due soonEvery day

Vehicle pre-trip check Due by the end of today

On trackEvery week

Safety walk Due by the end of the week

Illustrative data

Where each submission stands

Forms ActivitySubmissions

Form	State	Open for
Fire equipment check	Awaiting approval	2 h
Vehicle pre-trip check	Returned for correction	3 h
Kitchen hygiene inspection	Approved	1 d
Pool and plant room check	Approved	4 h

Illustrative data

Eleven answer types: Text, long text, number, date, single select, multi select, yes or no, signature, photo, and a location or an asset answered by scanning its QR label.
Where it applies: One site, the sites you choose, or every site in the organisation. Each form belongs to one of your services.
Overdue is visible: A period that ends unfilled shows as Overdue on the phone and on the portal. An alert rule can email the people you choose.
Sensitive answers: Mark a form as sensitive and only the roles you list, and the person who filled it, can read its answers.
Filled without signal: Once a form is open on the phone it can be submitted without a connection. It is sent when the signal returns.
Room cleaning checklists: A cleaning checklist is a form too. It opens with the room visit on the phone.

Laundry contractors

Run every client site from your own portal.

Your company works across the hospitals and properties it serves from one account. Each client invites you, and nothing starts until your administrator approves.

On the phone: Your drivers, laundry and dispatch staff
On the portal: Your administrators and managers
Covers: On-site and off-site laundries
Works with: and

Choose where you are working

Where are you working?Sample Laundry Services

Site	Organisation	Assignment
Demo Hospital North	Sample Health Group	On site
Demo Hospital South	Sample Health Group	Off site
Demo Lodge	Sample Hospitality Group	Off site

New invitation
Sample Coastal Group has invited your company

ApproveDecline

Illustrative data

What the client lets you do

PermissionsSample Health Group

Module	Ceiling	Hospital North	Hospital South
Requests	Allowed	Granted	Granted
Replenishment	Allowed	Granted	Not granted
Stock Take	Allowed	Granted	Granted
Dirty Bag Collection	Allowed	Granted	Granted
Financial Tracker	Outside the ceiling	Cannot be granted	Cannot be granted

Illustrative data

Invited, then assigned: A client invites your company. Once the invitation is approved, you are assigned to its sites as the on-site laundry or an off-site one.
One site at a time: Choose the organisation and site you are working in. The menu and the pages follow that choice, on the portal and on the phone.
A ceiling the client sets: Each client sets the most permissions your people may ever hold, then grants them site by site within that ceiling.
Your own team: Add your own managers and floor staff. Managers sign in with an email address, floor staff with a username and a PIN.
Consignments both ways: Dirty linen leaves with the driver's name and signature. Clean linen is received back item by item, and a report shows what you are holding for each client.
Reports in the open: A report schedule you set up for a client's sites is visible to that client, read only.
Maintenance work: Where a client uses Asset Management, maintenance jobs can be assigned to your team.
Rewash on record: Linen that has to be washed again is recorded per item against your company.

Under every service

One phone app, one portal, one record.

Whichever service you choose, the same things sit underneath it. This part of the page is following Linen Management: Hospitals, so the phone and the lists show what that service uses.

07:42Connected

Demo User

Demo Hospital

Action List5

Requests

Clean Delivery

Clean Count

Dirty Count

Dirty Collection

Stock Take

Reports

Version 2.1.0

Home screen for Linen Management: Hospitals. Illustrative data.

The phone app

Each person sees only the home screen blocks they have been given. Most tasks start by scanning the QR label on the wall or on the asset, so the work is recorded against the right place.

It runs on Android and iPhone. Your people get it from Google Play or the App Store.
Counts, collections, deliveries, forms, fault reports and asset walks are saved on the phone when the signal drops, and sent when it returns.
Managers who work at more than one site choose the site they are in, and everything they capture is recorded against it.

Try it and watch the home screen: the app keeps working and holds what you submit.

Stock takes

Schedule a stock take for a site and choose what it counts: linen, assets or both. Staff count location by location on the phone. A manager reviews and corrects the counts, then finalises. The report sets every item against the previous count, with the variance in units and in rand.

Stock take, SeptemberDemo HospitalLinen and assets

ScheduledIn progressReviewFinalised

Item	Previous	Counted	Difference	Value
Draw sheet	1,240	1,198	-42	-R 6,090
Bath towel	980	951	-29	-R 3,625
Pillowcase	1,510	1,522	+12	+R 660

Illustrative data

Replacement Forecast: Each linen item against its PAR level, with its stock turn, so you can plan what to buy.
Budgets and the Financial Tracker: Set the linen budget by financial year, then follow budget, actual and forecast month by month.

The Action List

One list of everything waiting for a person, most urgent first: linen to dispatch or collect, forms to fill, and notifications. Each item says what to do, from where to where, how long it has waited, and whether it is Overdue, Due soon or On track. The portal shows the same queue for a whole site.

Outstanding actionsOverview, Demo Hospital

Overdue

Due soon

On track

Part dispatched

Illustrative data

Reports

Every report filters the same way: the site, then the period, then its own filters. Each person sees only the reports their permissions allow. Reports export to CSV, and some can be emailed on a schedule, daily, weekly or monthly, to the roles or people you choose.

Reports for Linen Management: Hospitals

Item Reporting
Service Level Reporting
Management Reporting
CSSD Reporting
Laundry to CSSD
Bed Days
Room Nights
Housekeeping Record
Linen Circulation
Contractor and Consignment
Stock Take Report
Year to Date Stock
Replacement Forecast
Financial Tracker
Location Activity
Incident Reports
Water Capture
Electricity Capture
Asset Register
Asset Service Compliance
Service History
Stock Take Asset Count
Washer and Dryer Logs
Washing Machine Capacity
Forms Activity
Alert History

Alerts and standards

Alert rules tell the right people when something needs attention. A rule can warn early, alert on a breach, or both. Alerts appear in each person's notification list, and are emailed if you choose. Working standards, such as how often a site is counted or how quickly requests are resolved, are measured per site in the same way.

Rules that apply to Linen Management: Hospitals

A location not counted often enough
A stock take that is overdue
A working standard that is slipping
An asset due for service
An assigned form not filled in time
Linen missing from a room
A trolley short or over at the laundry

Sign-in and access

On the portal: Email and password, email and password with an authenticator app, or single sign-on through your own identity provider. Set per organisation and per contractor company.
On the phone: Floor staff sign in with a username and a six-digit PIN. Five wrong PINs lock the account until a manager resets it.
Registered phones: A site can require that PINs work only on phones it has registered.
Permissions: Portal permissions are set per module and per site, with reading and changing kept apart. App permissions decide which blocks each person sees.
Where it runs: The application and its database are hosted with Amazon Web Services in Cape Town.

The founding team has more than 30 years of experience in the linen industry.

Linen Management Solutions is built and supported in South Africa by Agility Solutions (Pty) Ltd, for hospital groups, lodges and hotels, the laundry contractors that serve them, and facilities teams.

Book a walkthrough

See it with your own sites in mind.

Tell us what you run and we will walk you through the service that fits. Each service can be shown on its own or together with the others.

info@linenmanagement.co.za

Already using LMS?

Every sheet, room and asset, accounted for.

The ward counts. The laundry delivers. Both read the same record.

One day's round

Count the shelf

Shortfall raised

Dispatch and receive

Collect the dirty

Wash and return

Also in this service

Two ways to run a property's linen. Choose per location type.

Two working days

Trolley

Laundry shelves counted

Linen signed out to a trolley

Room scanned, visit chosen

Dirty out, clean in

Guest request fulfilled

Trolley taken back

Turndown

Top up

Linen room counted

Shortfall worked out

Laundry dispatches

Delivery received and signed

Dirty linen collected

A request comes in

Second count

On both days

Every asset on one register, with every service it needs and when it is due.

Fifteen categories in the standard catalogue

From a blank label to a certificate

Print the labels

Walk the site

Check the draft

Work the queue

A second person

On record

The paper sign-off sheet behind the door becomes a scan, a checklist and a record.

The board for the day

What it does today, and what is planned

Each person's record

Any checklist or inspection, on the right phone on the right day.

Build, assign, fill, approve

Add the questions

Site, role and frequency

On the Action List

If it needs sign-off

Run every client site from your own portal.

One phone app, one portal, one record.

The phone app

Stock takes

The Action List

Reports

Alerts and standards

Sign-in and access

The founding team has more than 30 years of experience in the linen industry.

See it with your own sites in mind.